Last updated: June 4, 2026
By accessing and using Unspun.Studio ("the Platform"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Platform.
All patterns sold on the Platform are digital downloads. Once a purchase is completed and the file has been downloaded, it cannot be returned or exchanged. Please review pattern details carefully before purchasing.
Patterns sold through the Platform are the intellectual property of their respective designers. Purchasing a pattern grants you a personal, non-commercial licence to use the pattern. You may not resell, redistribute, or claim ownership of any purchased pattern.
We believe designers should be in full control of their business. This principle is at the core of how the Platform works:
The Platform operates as a facilitation layer - we provide the tools, infrastructure, and marketplace. You provide the creativity and the community. That distinction matters to us.
Designers listing patterns on the Platform are solely responsible for the accuracy, quality, and legality of their content. The Platform acts as a marketplace and does not endorse or guarantee any specific pattern.
All transactions are processed securely through PayPal. Prices are shown in the designer's listed currency.
How the money flows: When a buyer completes a purchase, payment goes directly to the designer's PayPal account at the time of sale. The Platform does not hold or pass through funds on behalf of designers.
Platform fee: The Platform charges a percentage-based fee on each sale. Rather than deducting this at the point of transaction, fees are accumulated and invoiced to designers on a bi-weekly basis. Upon receiving a fee statement, designers have 7 days to settle the amount. Continued use of the Platform constitutes agreement to pay outstanding fees when due.
Fee rates: The applicable fee rate is shown in your designer dashboard and on the Platform's pricing page. Rates decrease as your monthly sales volume grows. Any changes to fee rates will be communicated in advance.
Non-payment: If a fee invoice remains unpaid beyond the payment window, the Platform reserves the right to temporarily suspend the designer's storefront until the outstanding balance is settled.
Tax: As of 1 June 2026, the Platform does not collect, calculate, or remit taxes (including VAT, GST, or sales tax) on behalf of designers or buyers. Designers are solely responsible for determining and meeting their own tax obligations in their jurisdiction. We are actively working on a managed tax solution through a merchant of record partnership and will update these Terms when that becomes available.
Unspun.Studio is a marketplace built exclusively for human-made creative work. The following are strictly prohibited:
We actively review content for AI indicators. If a pattern is found or reasonably suspected to be AI-generated, we reserve the right to remove it immediately and without notice, suspend or permanently terminate the designer's account, and notify affected buyers. We do not offer appeals for clear violations.
By listing on the Platform, designers confirm that their patterns are their own original, human-created work.
Listing patterns that you do not own the rights to is strictly prohibited. This includes:
If a pattern is reported and found to infringe on another creator's intellectual property, we will remove it immediately and cooperate with the rights holder. Repeat offenders will be permanently banned from the Platform. Designers who believe their work has been stolen may contact our support team with evidence and we will investigate promptly.
Buyers are also prohibited from redistributing, sharing, or reselling purchased patterns. Doing so is a breach of these Terms and may constitute copyright infringement.
You must be at least 18 years of age to create a designer account, list patterns, or receive payments through the Platform. By registering as a designer, you confirm that you meet this requirement. Buyer accounts may be created by users under 18, but purchases may not be made without parental or guardian consent where required by local law.
The Platform relies on third-party services including PayPal (payment processing), Amazon Web Services (file storage and delivery), and email service providers. By using the Platform, you acknowledge that these providers have their own terms and policies which apply independently of ours. We are not responsible for outages, policy changes, or decisions made by third-party providers that affect your use of the Platform.
The Platform is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access or uptime. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability. We will endeavour to communicate planned downtime in advance where possible but accept no liability for losses arising from service interruptions.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, list prohibited content, or otherwise misuse the Platform. Where possible, we will notify affected users before taking action, except in cases of serious or urgent violations.
The Platform is provided without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to loss of sales, loss of data, or damage to your business reputation.
We may update these Terms from time to time. We will notify designers of material changes via email. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa, without prejudice to any right you may have to bring proceedings in another jurisdiction where required by applicable law.
While designers own their customer relationships and data as described above, buyer accounts on the Platform are registered with and managed by Unspun.Studio. This means:
In short: the customer relationship belongs to the designer, but the buyer's account on the Platform belongs to the Platform. Both parties benefit from this arrangement.
For questions regarding these Terms, please contact us.